Terms and Conditions
Welcome to Flat Clearance Fitzrovia. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Services Provided
Flat Clearance Fitzrovia specializes in residential and commercial clearance services in the Fitzrovia area. Our services include:
- Removal of unwanted furniture and appliances
- Safe disposal and recycling
- Site clearance and preparation
2. Booking and Reservation
2.1. Reservation Process
To book our services, customers must provide accurate information regarding the items to be cleared, the location, and the desired date and time.
2.2. Confirmation
Upon receiving a booking request, Flat Clearance Fitzrovia will confirm the reservation via email or phone within 24 hours.
3. Payment Terms
3.1. Pricing
Our pricing is based on the volume and type of items to be cleared. Detailed quotes are provided upon request.
3.2. Payment Methods
We accept various payment methods including credit/debit cards, PayPal, and bank transfers.
3.3. Cancellation Policy
Customers may cancel or reschedule their booking up to 48 hours before the scheduled service without incurring any charges. Cancellations made within 48 hours will be subject to a fee of 20% of the total service cost.
4. Liability
4.1. Limits of Liability
Flat Clearance Fitzrovia is not liable for any pre-existing damage to items or property. We are also not responsible for any loss or damage incurred after clearance has been completed.
4.2. Insurance
We carry comprehensive insurance to cover any accidental damage that may occur during the clearance process. For high-value items, we recommend customers secure their own insurance.
5. Customer Responsibilities
Customers are responsible for ensuring that all items to be cleared are properly prepared and accessible. This includes removing any fragile or valuable items personally.
6. Privacy Policy
6.1. Data Collection
We collect personal information such as name, address, contact details, and payment information solely for the purpose of providing our clearance services.
6.2. Data Usage
Your information will not be shared with third parties except as necessary to complete your service request or as required by law.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
8. Amendments
Flat Clearance Fitzrovia reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any changes through our official communication channels.
9. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be effective.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.